How we work and what you can expect

How to find us

Our address is 85 Norfolk St, Suite 103. We’re on the lower level, just past Lifelabs and the elevator.

Welcome!

Please wait for the acupuncturist to greet you. We don’t have receptionists, and the acupuncturist needs to prioritize patient care, but if you’ve got an appointment, you shouldn’t have to wait long at all.

First time here?

If this is your first visit, you can pay after your treatment (we’ll give you a sense of how often you should come in, and you can factor that in to what you want to pay on the sliding scale each time). If you’ve been here before, we ask you to pay before your treatment.

This is a quiet space.

Please turn off your cell phone, and speak quietly.

When it’s for your treatment, please take off your shoes before entering the treatment room. If you’d like a blanket, ask the acupuncturist.

Your acupuncturist will greet you, and ask you about whatever health concerns motivated you to come in. The acupuncturist will insert a few needles chosen to treat your condition. The needles go in gently and quickly, and should not be uncomfortable. The acupuncturist will leave you to relax, but will be keeping an eye and an ear on everyone.

Most people naturally relax after a few minutes, and rest for 45 minutes or more. If you need to leave by a certain time, please let the acupuncturist know in advance. If you don’t have to be anywhere else, please take the opportunity to get some rest. When you feel ready to go, catch the eye of the acupuncturist or make a soft, but pointed “ah-hem” noise and they’ll come remove your needles.

If you have questions or concerns, feel free to call or email us, or just ask the next time you’re in for a treatment. We look forward to being a part of your community.