How we work and what you can expect
How to find us
Our address is 176 Wyndham St (at the corner of Wyndham and Woolwich) in Suite 4, which is at the back of the Guelph Community Health Centre building. If you’re arriving later in the evening, on a Saturday afternoon, a Sunday, or a statutory holiday, the front doors will be locked, but don’t worry, we’re still open — you’ll have to enter through the back entrance, facing the Baker St parking lot.
A receptionist or one of the practitioners will greet you and give you some paperwork to fill out, if it’s your first visit. Help yourself to tea or water and make yourself comfortable. Feel free to use the restrooms too; wheelchair accessible washrooms are on the lower floor (there’s an elevator).
First time here?
If this is your first visit, you can pay after your treatment (we’ll give you a sense of how often you should come in, and you can factor that in to what you want to pay on the sliding scale each time). If you’ve been here before, we recommend paying and scheduling your next visit before your treatment.
This is a quiet space.
Please turn off your cell phone, and speak quietly.
Hang your coat on the rack, take off your shoes, and pick an empty recliner. You can set your phone, wallet etc in the bin next to your chair. Roll up your pants to the knee and shirt sleeves to the elbow, and get comfy. If you’d like a blanket, please help yourself from one of the shelves
Your practitioner will greet you, and ask you about whatever health concerns motivated you to come in. The practitioner will insert a few needles chosen to treat your condition. The needles go in gently and quickly, and should not be uncomfortable. The practitioner will leave you to relax, but will be keeping an eye and an ear on everyone.
Most people naturally relax after a few minutes, and rest for 45 minutes or more. If you need to leave by a certain time, please let the practitioner know in advance. If you don’t have to be anywhere else, please take the opportunity to get some rest. When you feel ready to go, catch the eye of the practitioner or make a soft, but pointed “ah-hem” noise and they’ll come remove your needles. It’s normal to feel a little light-headed afterwards.
If you have questions or concerns, feel free to call or email us, or just ask the next time you’re in for a treatment. We look forward to being a part of your community.
Please note that we do not offer primary care. If you don’t have a family doctor in Guelph, we’ve listed some clinics that are currently taking new patients here.